In 2015, CEO of UnlockJunky Marcus was employed with Metro PCS, a T-Mobile-owned phone retailer. He faced a new challenge after Google installed an update for all Android devices to include Factory Reset Protection. Confused Metro customers began returning to the store for help gaining back access to their phones, only to leave frustrated because of the restrictions placed on them.

Marcus decided to take matters into his own hands and used his free time outside of
work to learn the secret to fixing his customers’ problems. Instead of turning them away, he helped and unwittingly built a customer base for himself. In the same year, thanks to word of mouth, he was able to open his own business and quit retail.

Since then, UnlockJunky has grown into a small team of technologically savvy people. We are proud to continue to be of direct help to the public, and confident that you will be satisfied working with us throughout every step of the process.

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